A parking space for the disabled is located opposite the main entrance on the corner of Domstrasse and Braubachstrasse.
Entrance to main building
There is a barrier-free entrance at the main entrance.
Walkers and wheelchairs
The museum has one wheelchair and one walker, which can be used free of charge. If you let us know of your visit in advance by calling 069-212 30447, the wheelchair/walker will be waiting for you at the cashier’s desk upon your arrival.
Portable folding stools are available from the cloakroom free of charge for use during your visit.
In the entrance area is a lift which provides access to all levels of the building.
Barrier-free restrooms are located on the lower level.
Seeing-eye and seizure-response dogs
For safety-related reasons, no seeing-eye or seizure-response dogs are permitted in the building.
Guided tours in sign language
Public guided tours with simultaneous translation into sign language are offered every two months on the last Saturday of the month.
The culture attendants of the Bürgerinstitut aid elderly persons with restricted physical mobility or failing eyesight. You find further information here.
Access to the MMK Zollamt
In the Haus am Dom, next door to the Zollamt, there is a lift which provides access to the upper level of the Zollamt. Please notify the museum cashier’s desk.
Lifts in the MMK Zollamt
Since there are no lifts in the Zollamt interior, the ground floor is not accessible barrier-free.
There are no barrier-free restrooms in the Zollamt.